REFUND AND RETURN POLICY
Refunds require a return of product(s). Shipping and Handling costs will be deducted from refund if your reason for return is “changed of mind” or simply you don’t want the product you purchased. If you received the product(s) that is “damaged, defective or incorrect”, return shipping cost will be handled by us. Please include order number as well as a reason for the return of the package when sending back the products. Products must be sent and received within 35 days from receiving the package.
We follow strict guidelines in inspecting the quality of our products before we ship it. We encourage our customers to inspect the item thoroughly after receiving it. If you are not entirely satisfied with your purchase or in the event that is Damaged or Incorrect item/s received, we have a 30-day return policy. You have to return it in its original form without any sign of usage (tags attached/seal not broken or tampered) and we will process your refund.
Return To: JCG Health and Beauty Corp. 1080 Cypress Parkway Ste 1114, Kissimmee, FL 34759
Please include your order number as well as a small note to why the package is being returned. Once received a refund will be processed.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Refund normally takes 2-3 business days.
Should you have questions/queries regarding your refund and returns, you may send us an email at firstname.lastname@example.org.